At an organisation level any outsourcing project would involve the tangible changes in structure, processes, technology, culture that the organisation would go through to go from the current state to the desired future state. At the individual level, it would involve the processes needed for the individuals to adjust to the new way of working.

Our structured approach to outsourcing & consistent track record of successful execution has helped us build credibility and a position as "your most preferred outsourcing partner".

Our comprehensive methodology takes care of all three phases of the Outsourcing Services Transitioning; Pre-Transition, Transition and Post Transition/ Steady phase.

Global Edge has a dedicated transition management team called SMART - Specialized Migration and Review Team. It is an experienced Transition Team comprising of multidisciplinary expertise in Operations, Quality & Information Technology and trained in Business Process Transition and Project Management to help integrate all aspects of the outsourcing solution. The team is capable of analyzing outsourcing potential and advising risk mitigation strategies. This expertise of the core team combined with relevant experience and skills help Global Edge always deliver best-fit transition solution.

A Post Implementation Evaluation Report (PIER) documents the successes and failures of the project. It provides a historical record of the planned and actual budget and schedule. Other selected metrics on the project can also be collected, based upon organization procedures. The report also contains recommendations for other projects of similar size and scope.

	Staffing and skills
	Project organisation
	Schedules
	Successful risk assessment and mitigation techniques
	Processes used for change control, quality and configuration management
	Techniques used for project communication
	Techniques for handling customer expectations
	Critical success factors and how they were met
	Financial data